These Terms & Conditions constitute a binding contract between

  • You (hereinafter referred as “you”/”your”/”user”/”visitor”) and owner of the website (hereinafter referred as “KULLU MANALI TRAVEL”/“MV”/”we”/”us”/”our”) with regard to your use of the website (hereinafter referred as “Website/”website/Site”)
  • Any Tour Operator Service(s) provided by NEW PORT TRAVELS / KULLU MANALI TRAVEL (same as Trade Name KULLU MANALI TRAVEL) to you and for any other person booked/paid by you.

The term ‘KULLU MANALI TRAVEL’ or ‘mv’ or ‘us’ or ‘we’ or ‘our’ refers to the owner of the ‘website’ whose registered office is PO 4/ Shuru Prini Manali 175131 H.P. The term ‘you’ or ‘your’ refers to ‘user’ or ‘visitor’ of our Website and hereinafter any “Tour Operator Services” booked/purchased by you from the Trade Name KULLU MANALI TRAVEL.

For the removal of doubts, it is clarified that by using or visiting this Website or by booking/purchasing any Tour Operator Service(s) from KULLU MANALI TRAVEL, you constitute an acknowledgement and acceptance of these Terms & Conditions. If you do not agree with any part of these Terms of Conditions then you may not access the Website and must not book our Tour Operator Service(s).

Authenticity and Limitations of the Information/Materials:

The content of this website is for your general information and use only. It is subject to change without notice at our sole discretion. We make our best efforts to update the information from time to time basis. The materials on our website are provided on an ‘as is’ basis. The materials appearing on our website could include technical, typographical, or photographic errors. Neither we nor any third parties provide any guarantee related to the accuracy, efficiency, suitability completeness, timeliness, likely results and availability of the contents at any given time. In no event shall we or our suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the information or materials on our website, even if we or any of our authorized representative has been notified orally or in writing of the possibility of such damage.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site fill out a form and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number,

Users may, however,  always visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers’ utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

KULLU MANALI TRAVEL collects and uses Users personal information for the following purposes:

  • Toimprove our service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To send periodic emails: The email address Users provide for order processing will only be used to send them information and updates pertaining to their order. It may also be used to respond to their enquiries, and/or other requests or questions. If user decides to opt-in to our mailing list, they will receive occasional emails that may include company news, updates, related product or service information, etc. If at any time the ser would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or you may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. In simple words your connection to our website is private and it is very unlikely that a third party can see or tamper any data exchange between you and  our website.

Declaration Form & Indemnity clause:

If you take any Tour Operator services offered by KULLU MANALI TRAVEL then it is Mandatory to sign the Declaration Form/Indemnity Clause  . This is a must for all trekkers including alone and each individual person travelling in a group. You need to take a print of the form, duly sign and submit at the respective trek base.

Changes to this terms and conditions

KULLU MANALI TRAVEL has the discretion to update this policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this page periodically and become aware of any modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this terms and conditions/terms of use. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.